Student Support & Payment Help
For admission help, class support, payment issues, certificate questions or student profile access, use the official support details below.
Contact Support
Phone / WhatsApp: +91 7001019096
Email: pomrph@gmail.com
Website: https://protivaart.com
Official Android App: https://play.google.com/store/apps/details?id=com.protivaart.app
Student App: https://protiva-app-d9620.web.app/student-profile
Payment Policy
- Fees are collected in INR for online drawing class tuition or related class services.
- The payable amount is shown after verified student details are entered.
- For failed, pending, duplicate or wrong-student payments, send student ID, date, amount and reference.
Refund Policy
Refunds may apply for duplicate payments, verified technical errors or payments collected incorrectly. Read the full policy here: Refunds & Cancellations.
Privacy Policy
Protiva uses student, guardian, artwork, homework and payment-support information only for online drawing class service, safety and support. Read the full policy here: Privacy Policy.
Account & Data Deletion
Guardians may request account access help, correction or deletion where applicable by emailing the student name, student ID and request details.
Student Safety
The app is for enrolled students and guardians. Homework, artwork, chat and community areas may be moderated for class safety.